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Restaurant Consulting with Proven Expertise

Deliver tailored strategies to optimize operations, cut costs, and drive restaurant success.

Our Consulting Evolution

Founded officially in 2023, Heard Consulting began as a passion project after eight years of consulting. For Sojin, restaurant consulting is more than just improving operations–it’s about helping restaurant owners build a business they love. Having seen firsthand how labor costs, inefficient workflows, and expansion missteps can derail even the most promising establishments, he set out to create a consulting firm that meets restaurants where they are.

With a bilingual, boots-on-the-ground approach, Heard Consulting tailors strategies to real-world needs, helping restaurants cut costs without cutting quality, expand with confidence, and navigate industry shifts with agility.

Our Core Values

What Drives Us Forward

To deliver customized, tailored, and results-driven consulting for restaurants, empowering owners to thrive in any market.

Tailored Solutions

No cookie-cutter approach: every strategy is designed around your unique needs.

Collaboration & Integrity

Open communication and honesty guide every recommendation.

Diversity & Inclusion

Bilingual expertise and inclusive training for stronger teams.

Community Impact

We encourage giving back and forging strong local connections.

The Specialist You Need

Sojin Thompson

Founder & Lead Consultant

At Heard Consulting, founder Sojin Thompson draws on 8+ years of experience across Washington, Nevada, and Mexico. Having worked in and consulted for a diverse range of establishments, from fast-casual spots to high-end dining, he understands the daily challenges owners and managers face.

His approach goes beyond numbers, focusing on people-first solutions that create sustainable growth, reduce inefficiencies, and build thriving restaurant cultures.

With 8+ years of consulting experience, Sojin specializes in operations, scaling, and staff training. Backed by industry knowledge, he understands the ins and outs of a restaurant, from the kitchen to the front of house, and the critical decisions that keep it running successfully.

  • Experience in sales per unit (annual sales) between $250,000 – $28,000,000