Optimize operations, reduce costs, and strengthen your restaurant’s future—backed by expert guidance.
Expert Restaurant Consulting Services for Growth
At Heard Consulting, owner Sojin Thompson brings over eight years of hands-on experience in restaurant consulting. With a background in managing the Hard Rock Cafe on the Las Vegas Strip and consulting across Washington, Nevada, and Mexico, Sojin understands the complexities of running and growing a restaurant.
Sojin offers personalized, bilingual English and Spanish consulting tailored to your specific challenges. No cookie-cutter solutions or one-size-fits-all mentality. Whether you’re looking to optimize operations, scale to multiple locations, or successfully navigate a restaurant closure, Heard Consulting provides the guidance you need
Solutions for Your Needs
Consulting That Works
Operations Consulting
We take a deep dive into your restaurant’s daily operations, identifying problem areas and implementing practical solutions. From optimizing kitchen workflows to refining inventory management and vendor contracts, we help streamline restaurant operations to improve efficiency and profitability. Our experience spans diverse restaurant models, including independent eateries, multi-location chains, and food trucks, ensuring your business runs smoothly.
Scaling & Expansion
Expanding from one location can be daunting, and many restaurant owners find that their original systems can’t support a growing brand. We help you create standardized processes, training manuals, and operational guidelines to maintain consistency across locations. Our expertise in market research, site selection, and brand development ensures your restaurant’s expansion is both scalable and profitable.
New Restaurant Openings
Starting a restaurant, food truck, or cloud kitchen? Heard Consulting has guided numerous new ventures from concept to grand opening. Our comprehensive approach includes business planning, location selection, contractor coordination, menu engineering, staffing, and financial forecasting. We work alongside real estate professionals, architects, and vendors to set you up for success from day one.
Training & Certifications
A well-trained team is the foundation of a great restaurant. We offer bilingual training programs in food safety, responsible liquor service, and hospitality management. Our customized staff training covers state-required certifications, leadership development for managers, and best practices for improving service quality and efficiency.
Restaurant Sale/Closures
Closing a restaurant is a tough decision, but navigating the process strategically can help you protect your investments, support your staff through the transition, and maximize any remaining business value. We assist with lease terminations, asset liquidation, debt restructuring, and employee transitions. Our goal is to minimize financial losses and ensure a smooth exit, whether you plan to close permanently or reposition your brand for a future comeback.
Frequently Asked Questions (FAQs)
How can Heard Consulting help my restaurant increase profitability?
Our approach focuses on optimizing operations, reducing unnecessary costs, and implementing data-driven efficiency improvements for restaurants in the greater Seattle area. From refining menu pricing to restructuring labor expenses, we create solutions that drive long-term profitability.
Do you work with all types of restaurants?
Yes! We specialize in restaurants, bars, food trucks, cloud kitchens, and catering businesses around the Emerald City. While we have extensive experience with Mexican restaurants, our expertise applies to all food service businesses looking to improve operations or expand.
How long does it take to see results from your consulting services?
Some operational changes yield immediate improvements while scaling and expansion strategies require long-term planning. We prioritize actionable steps that generate both quick wins and sustainable success.
Can you help with staff training and retention?
Absolutely! Our bilingual training programs cover everything from food safety and customer service to management development. We also provide strategies for reducing turnover and fostering a positive workplace culture.
What makes Heard Consulting different from other Seattle restaurant consultants?
Sojin’s real-world experience, bilingual capabilities, and hands-on approach set Heard Consulting apart from others in Seattle and Vancouver, WA. Rather than offering one-size-fits-all solutions, we create customized strategies that address the unique needs of each client.
Why You Should Work With Heard Consulting
- 8+ years of proven restaurant consulting experience, from small local eateries to multi-location expansions.
- Bilingual expertise to support diverse staff training and communication needs.
- Flexible pricing plans (retainer, project-based, or hourly) to accommodate different business needs and budgets.
- Sojin uses a hands-on approach to develop strategies tailored to their unique challenges.
- Having worked in both corporate and independent restaurant settings across multiple states and countries, Sojin possesses deep industry knowledge that is vital to success.
Take the Next Step Toward Success
Let’s build a strategy that works for your restaurant. Contact us today to get started.
